How do i prevent appointment overlapping with personal events?

[TDLOCS]

I added my personal events and marked them as busy, however, my clients are still able to book appointments in those slots. How do I fix this?

[AshleyK]

Hey there! Welcome to the community! 

We may need a few more details, but this would only happen if you placed a personal event after a client booked an appointment. If you do notice that this is happening a lot, please let me know so we can get you in touch with an Appointments Specialist to look at the details of your case as this is not expected behavior. 

Thank you!