How do I list myself as a medical provider in Square?

[AnnaLMT]

I am a licensed massage therapist and I want to accept both HSA and FSA credit card payments for massage. I understand that Square has to have me listed as a medical provider so that it states that on the reciept.  How do I do this?

[VanKalkerFarms · Accepted solution]

Contact Square Customer Support and they can change your MCC (merchant category code) to one that will accept those types of cards.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 (855) 700-6000

[AnnaLMT]

Thank you so very much!  Learning new things every day to help grow my business 🙂

[jpk2919]

Hello,

My square app is not accepting an FSA card from a new client for counseling/therapy sessions. Does anyone have any advice?

Thanks,

Jim

[nika]

Hey @jpk2919- It sound like your MCC (Merchant Category Code) might need to be changed. Take a look at @GlassDale's answer with instructions on how to contact our CS team. They'll need to make that change for you.

[EJ_]

Hi @AnnaLMT

The answer @VanKalkerFarms provided is correct here. You can only make this change by contacting our CS Team directly, and they can switch this for you on the back end. 

They'll ask you for some details about your business to determine the best fit, but they should be able to get this taken care of for you within a few minutes. 

[AnnaLMT]

Thank you @EJ_ !  I really appreciate your reply and support!

[SLHartnett]

This post was created by merging from an original thread titled "How do I list myself as a medical provider in Square?"

I am a medical provider, Licensed Independent Clinical social Worker. How do I list myself this wayso I can charge  HSA ans FSA cards

[VanKalkerFarms]

Contact Square Customer Support and they can change your MCC (merchant category code) to one that will accept those types of cards.

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1  855  700  6000

[jpk2919]

Thanks!