How do I get the reports to show cash taken at an event?

[dela102]

I have a store where I use Square with the whole POS set up. I also have been doing some local events where I am selling products. I use the basic square reader for payments at those and enter all my cash transactions as well. When I look at the cash drawer balance it's way off because it's not seeing those transactions as part of the cash drawer. Do I just need to enter them as money into the cash drawer separate? Will that make any of the reporting inaccurate? Or is there a better way to handle that?

[pfgastropub]

We've been using one cash drawer with two Ipads.  Each Ipad tracks its own cash, even though the cash is going into the same drawe, so our printed cash drawer at the end of the night does not include both.  Gather this might be similar to the problem you are having. At least the Ipads have cash drawer reports that I can add together.  When I use my phone, however, it does not create a cash drawer report at all  Then I have to use the sales report and hope it is correct.

[RHatch]

Each iPad cash drawer is separate so if you are using two devices you will have to look at each cash management report and add them together.  You must turn on Cash management on each device for it to track it as well.

If you are using a mobile device (phone) in the mix there is NO cash management so you can't pull a drawer report.  You can use the Payments Method report to see your cash transactions and you can display this report by the device.