@trueloveshine4where did you buy stock? Are you talking about Square/Block stock? In general it is best to purchase stocks and investments through a brokerage account and not an individual person. Some examples you may have heard from before include TD Ameritrade, Schwab, eTrade, Fidelity, Vanguard, etc. It's best to do some homework prior to starting any investments as there are some risks associated with the stock market.
I hope you'll be able to resolve your issue. Good luck to you.
