I no longer need to list a ton of items so I need to go down one plan. I have been trying to do this for weeks but I cannot get through on the phone or messaging. I have been charged twice for a plan I do not want. Help!
HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
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