How do I delete an old bank account and add a new one?

[sherrad]

How do I delete an old bank account and add a new one?

[JustinC]

@Grace60

The old bank account is still in place until your new bank account completes the verification process. Once your new bank account is successfully verified,  then will your old bank will unlink. 

Please note: funds will continue to transfer to your old bank during this time. To prevent this from happening, you'll need to contact Support directly to delete your old bank account. squ.re/contact 

[Bowtiquebysj]

I need to remove my linked bank account but I do not want to add another one how can I just remove the bank account?

[Joe]

Hi there, @Bowtiquebysj 👋 Thanks for reaching out to us here on the Seller Community!

At this time, there is no way to remove your bank account from the Online Dashboard without replacing it with a new account. However, if you reach out to our Support Team, they can help you remove the bank account altogether without a replacement.

For record keeping purposes, I've gone ahead and merged your post into an existing thread of Sellers who were also looking for this information.

Let us know if anything else comes up! 

[Karenalaniz1]

How do I prevent my transactions to go to the old account? My current bank account is still in  progress of verification

[JJ_]

Great question! 

In order to stop transfers from reaching your old bank account you will want to switch your Transfer Options to Manual Transfer

Here's how to do that: 

You are able to pause automatic nightly transfers and change to manual transfers, directly from your online Square Dashboard, or from the Square app.

1. Navigate to Settings in your online Square Dashboard or Square Point of Sale app.
2. Select Balance.
3. Under Transfer Schedule > select Manual.

You can learn more about Manual Transfer here. I hope this information is helpful @Karenalaniz1.

[Karenalaniz1]

I've already set the acct to manual transfers

[worldcon]

Out of Date information.

There should be  information on the account info pages about deletion/removal...

[_Violet]

Hi there @worldcon - Thanks for pointing that out! Are you still having trouble with this? If so, we do have the instructions for editing your linked bank account here in our Support Center.

I hope this information is helpful but please do let me know if you have any additional questions.