How do I delete a category on my Square Online website?

[AVCollection]

The title of this post has been edited from the original: How do I delete a category in Square Online Store Weebly template?

Hi - I can't seem to find the answer of how to delete a category page that I no longer want using the Weebly templates that came with the Square Online Store.

Is that possible or am I stuck with this category forever? 

Thanks.

[nika]

Hi @AVCollection- Would you mind posting a screenshot of the category page that you're referring to? I'm not exactly sure which page you're talking about, so I want to make sure we're literally on the same page! Thanks!

[Simscott]

Did you ever find out because I'm having the same issue. I even deleted the entire shop page to start from scratch and that didn't work.

[ashc]

Hey @Simscott! Welcome to the Community.

I reached out to the folks over at Weebly and they said there isn’t a way to delete the page unless they delete the category in Item Library > Categories. 

If you have it in your navigation and just don’t want it there- then you can edit your navigation to remove it (there’s a link to edit the navigation after clicking the pages dropdown).

[Andeye]

Thank you for that answer, I had been struggling with the same problem

[Vallorie]

I want to delete square account and use something else not doing online store and navigation not available

[Joe]

Hi there, @Vallorie! Here is a helpful guide on deactivating your Square account.

Let us know if you have any further questions.

[wingit1]

I am struggling with this issue also.  I try to delete the category tag from the navigation and the process freezes up every time. 

[_Violet]

Hi @wingit1 - I'm sorry to hear that this issue with your Square Online Store has brought you to the Seller Community! 😥

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you. For this type of issue, I suggest that you get in touch with our Support Team via phone or email. 

The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real time. If you haven't already, please reach out directly by logging into your Square account and heading here.

[YABOI-J]

I was unable to find the correct solution to this through Square or Weebly support, but for anyone who needs to know how to delete categories, I did finally find out the one method for deleting store category pages after trying A LOT of different things before stumbling upon this:

Shop ALL page (or a category page) --> Item List --> Category Links --> Arrange & Add Category Links --> Hover over desired category and Click the Elipses ( . . . ) --> Select DELETE CATEGORY.

NOTE: This does not require you to find any instances for items or anything else. It will even warn you that any items in this category will become uncategorized. This is the ONLY step and it will completely delete everything associated with this category, including creating a dead link (So make sure that you connect any nav to a new link in its place, otherwise it will just do nothing and stay on the same page - or potentially throw a 404?)

BONUS: The Arrange & Add Category Links section can also be used to reorder your category links as they appear in the NAV list, create a new category entirely, and completely edit a created category by adjusting its title name, adding an image, setting custom times, etc... (basically every setting that you initialized when you created it, but never were allowed to make any edits - yeah, you do that here ... rather UNINTUITIVE, considering that I expected the category links arrangement to be ... well, just NAV adjustments. But hey, we find it ALL!)

Anyways, hope this helps anyone who may want to know this information!

[sayra]

@YABOI-J Thanks for taking the time to share this information for other sellers to see. I'm sure this is going to be very helpful. 

We appreciate your feedback as we continue to improve our features on our Square Online store. 

[ariellehs]

This was so helpful - thank you!! I was about to throw my computer out of the window. 

[lotushome]

Thanks that was driving me crazy! 

[Joe]

We really appreciate you stepping in to assist with the insight you gathered, @YABOI-J! Pro move! 🙌

[krenee]

This should be the best answer. This is the only thing that actually addressed the concern. 

[5SolasFarm]

Thank you for the detailed response...I was looking everywhere and could not figure it out.  Thank you.

[GoodOlFactory]

@YABOI-J thank you so much for sharing this! 
Definitely unintuitive, but your explanation was STELLAR. 

Really appreciate the time you took to lay this out for others! 👏🙌

[juliaskwarlo]

anyone else "Arrange & Add Category Links" not work?

For some reason I have categories that show on my online store, but are not visible ANYWHERE else. And I'm trying to delete them via the advice above but the "Arrange &Add Category Links" button doesn't do anything.

[keterliving]

Hey! Did you figure out what was going on? My online store shows category that I had already deleted, and there is no other way for me to delete from my page as its already deleted. TIA

[frances_a]

Hello @keterliving

and welcome to our Seller Community, we're always happy to see new faces! ☺️

Can you please share the name of the category that you deleted along with your website address? 

I'll be happy to take a look at what's going on. 

Thank you. 

[Nml128]

How do I delete this first section?