How do I confirm that my offline mode payments uploaded?

[JamesRada]

[The title of this thread has been edited from the original: Problem with offline transactions]

I was using Square for the first time at a festival yesterday where there was poor connection issues. The app gave me the option of offline transactions, which I used. It said the transactions would be processed once I reconnected to wi-fi. I did that last evening when I got home, but the transactions have still not processed. Do I need to do something for this to happen or is it automatic? Thanks for your help.

[Alex_]

Hello @JamesRada,

Thank you for posting in the Seller Community. Welcome.

Normally all you would have to do is connect to a strong wifi network within 72 hours. If you would like an advocate from our Customer Success Team to look into this for you, please look at the ways to get in contact with us here: