How do I charge the correct amount after it was entered incorrectly?

[Perpetualjones]

[The title of this post has been edited by a moderator.]

New employee charged 32.00 instead of 132.00 how do I charge balance after customer is gone

[nika]

@Perpetualjones If you don't have their card info saved, you'll need to reach out to the customer if you have their contact information. If you don't have their contact info and you sent them an emailed receipt, you can contact our CS team and they can reach out to the customer on your behalf.