It seems that order confirmations go to the email of the owner of the online store. I need to change that. I have changed the email address in every area I can find. The correct email is getting the refund requests of my test purchases, but the order conformations are still going to the wrong address. I think I finally found the spot that the wrong email is listed, but there is not change or edit option available - weeble.com/home/account
I know the account is tied to a specific person and SSN but why can't I change the email address?!
I need help with this too please 😞
Hi @nicoleroger07 and @jvbeauty 👋
If you're both still needing a hand with this, please send me a private message including the email address that you'd like these order confirmation messages to be sent to. I'll be sure to pass the information on so that the change can be made - thanks in advance!
Jvbeauty, a quick call to customer service and they helped me fix it. 🙂
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