How do I change the business name that appears on the receipt?

[RedwoodUSA]

I just noticed that the wrong name is appearing on my receipts. How do I change the business name that appears on the receipt?

[msallen1990]

same here

[misstv_104]

I was working at a beauty shop when I set it up and since have opened my own and when I send  my clients a receipt it still says from the other salon.

[RHatch]

You can ecdit your receipt information by going to Account and Settings then receipts.

[misstv_104]

Nope, been everywhere. I can only change the name on the top. It still says the other name on the bottom under account. Is this something I have to be on a computer for?

[ESE]

Your solution did not work for me. I feel like I've been through everything and all settings look correct, then a customer showed me their receipt today and it's still wrong.

[Joe]

Hi there, @ESE. So sorry that these steps didn't resolve your issue. Would you mind bringing this to the attention of our Support Team? They should be able to get this resolved for you. 

[MadelinePolton]

Hi-

Currently every receipt is showing the same name. I am new to the company so it appears that this name was a former admin but I don't see anything in the settings.

Please help!

[ashc]

Hi @MadelinePolton! Welcome to the Seller Community.

I moved your post to an existing post in the Community on how to edit your receipts and update the business name on it.

It sounds like the old admin may of put their name on the receipt or business name under Settings. 

Check out the first page and VanKalker's best answer.

[cpferguson]

I am having trouble changing the business name on the top of each open tab

[ashc]

Hi @cpferguson! 

I moved your post to an existing thread in the Community around how to change your business name. 

Check out the Best Answer above. 

[Sweettreatstop]

How can I edit my merchant automatic receipt that get sent to my customers.?

[omarswoodworks]

Hello @Sweettreatstop 

if you go to your homepage, click on your Account & Settings button, on the left hand menu click the Business dropdown so it opens up and then click Receipt, there you will see a preview of the digital receipt and all the information you can change. 

Hope this is clear and helps.

[JustinC]

Thanks for the alley-oop @omarswoodworks 🙌. I hope this helps @Sweettreatstop 

Merged you to a similar thread where other sellers asked how to edit their digital receipts.

[SparklesHouse]

I have been on hold for over 30 minutes and I surrender. Can someone please tell me how I can change the business name associated with the account when we 1st opened it? It is showing an old Etsy business on customer receipts. Thank you!

[JustinC]

From Dashboard > Account & Settings > Business > Locations . Click the location to edit your biz name. Also, you can customize receipts if you back out of Locations and click Receipt. 

@SparklesHouse

[Fivestarlimos16]

How do I change my company name on customer receipts?

[lospocketgames]

I am having this issue too but it's not specific to AMEX customers.  The copy of the e-mail receipt I get when an order is placed shows the old business name.  I have changed the business name and the receipt appearance to show the correct name, but the e-mails still show the incorrect name.  Is there a fix for this?