I need a very specific merchant category code (MCC) in order to accept payment from my customers. I own a vanpool business, and my customers’ debit cards are restricted to only work for merchants who have MCC 4789 - Transportation Services. I selected this category description when setting up my Square account, but cards are still declined. How do I ensure this specific, numerical code is associated with my account?
You can't change it after you register online, but if you call in they should be able to assist you with changing your MC.
https://squareup.com/help/contact
Click "Other"
Click "I don't see my issue"
Click "Call Support"
Write down your Customer Code
Call 1 (855) 700-6000
Depending on your specific account, you might not have phone support available, or you might have limited hours of support.
if you have a smartphone you can program the phone number with the code into your phone so it will be there next time, store it like this 18007006000,,xxxxxxxxxxxx . (your code goes where the xs are). The commas tell the phone to wait 3 seconds each and will automatically enter it for you.
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