How can I correct a 1099-K form for the current tax year (2017)?

[linda2]

We need to get a corrected 1099 K form, as the details don't reflect the correct EIN. What steps do we take?

[WillFolly]

Did you ever figure out how to fix this?  I have the same problem.

[JJ_]

Hey there @WillFolly

I will go ahead and escalate your case over to our Support team so they can assist providing the action items to get a corrected 1099-K. 

[jsm1]

What are the steps to fix this? I have this problem as well.

[JJ_]

Hey there @jsm1 and welcome to the Seller Community!

As mentioned in this thread please get in touch with our Support Team. They will be your best resource and can walk you through how to get this sorted.

In the meantime, we suggest that you do the following: 

1. Update your business taxpayer information on your Square Dashboard. You'll need to ensure that the system accepts the tax identification number and name combination. 

2. After editing your information and clicking Save our Support team will give you the applicable steps to complete a Prior year 1099-K correction.

[jsm1]

I did all of the above a few days ago. I haven't heard back from anyone...

[JJ_]

Sorry about this experience.

Please reach out via phone so our support team can work with you closely.

Our support phone number is 855-700-6000

[Gabberdunes]

I have the same issue and its been an exhaustive process to get Square to regenerate the correct 1099-k forms. Its been a month since I first contacted Square about this and it has still yet to be resolved. I'm now a week past the IRS deadline to provide proper documentation and I'm extremely frustrated with how Square support has handled this issue. They have asked for additional information which I had already provided at the beginning of the issue and also requested me to make appropriate EIN and address change within the Square setup, which I have also previously taken care of. As of today, still no ETA and I am unable to get any escalation to higher level support management to address. Extremely poor support service on this one for sure.

[crwkathleen]

I’m having the same issue as well. And I’ve been trying to get a corrected form from 2017 since 2020. Every time I contact support they tell me to send bank statements, which I do and then nothing. And then they close the support case and I have to start over. So frustrating. Good luck getting anywhere with Square. Considering another processing company because their lack of support in inexcusable.