How can I (a medical provider) begin to accept HSA cards??

AKSMFT · ‎02-27-2023

I read on Square’s website that I need to call (855) 700-6000. I was transferred 4 times and was on hold for 58 minutes and then disconnected. No one knew ANYTHING about why FSA cards were not working. Politely I said if they go on Square’s website that sometimes FSA cards are rejected because maybe when I signed up I chose an incorrect business category and need to confirm my category says “medical provider.” Why do Square employees have no clue what I am talking about??? I am so annoyed that I am thinking about researching other merchant account places.

PLEASE HELP!!!!

Donnie-M · ‎02-27-2023

@AKSMFT is this with one specific person's fsa card or has it happened multiple times?

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

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