Extend Recurring Invoice by 1 month

I have a monthly recurring invoice setup, started March 1, for 6 months. When I set it up, I set it to end on August 1. Noticed today that there is no scheduled invoice for August showing when I view scheduled invoices (this year).

 

I've tried editing the series, twice - once by extending the end date to August 31, once by increasing # of remaining from 1 to 2. Neither of those things produces that August 1 invoice on the list.

 

Sorting by client, All Invoices, All Dates - it's not a date restriction thing. Logged out, cleared cache, logged back in. Still nothing.

 

Any other ideas?

 

 

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Admin

Hey @WebConcierge-

 

Just to confirm, you're not just editing the individual invoice and receiving the following error message?

 

 

In order to make an adjustment to a recurring invoice, you'll need to first click on the invoice, select View Series, then you'll see the following options:

 

 

Let me know! 

 

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Isabelle
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Yes, I am definitely editing the series! Thank you for asking!

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Screenshot to follow up: Screen Shot 2020-06-26 at 7.33.33 AM Fri Jun 26, 2020.png

 

 

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Admin

Thank you @WebConcierge

 

Would you mind giving us a call? I haven't encountered this issue before and I'm wondering if there's a glitch. Perhaps we can make the adjustment on our end. 

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Isabelle
Square Community Manager
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