Error message when charging for a no-show

[Mikedtattoos]

When a client no-shows or cancels without notice I’m getting an error message when trying to charge their card the deposit. Any idea what can be done to fix this?

[ashc]

Hey @Mikedtattoos and welcome to the Community.

It doesn't look like any sellers have jumped in on this yet- but do you have a screenshot of this error or more details on what it says?

I typically recommend reaching out to direct support for issues like this so you can get help the fastest since the Community is intended for seller to seller conversation too.