Emails to @icloud.com bouncing

[rumi]

Hi, we use Square Marketing and two of our last five emails (but not consecutively) have bounced for all "@icloud.com" emails. Any idea what's going on here?

[Kassi_]

Welcome back to the Community, @rumi - 

It sounds like this could be an issue on iCloud's end. The customer would need to add the Square Marketing email address to their "Safe Contact" List, so the emails will go through. 

I know this puts you in a tough spot because the emails keep bouncing back to you.

Would forwarding this email from your business email be an option for you? It's a little tedious, but it could be a good workaround for the issue you're having.

Please let me know if you have any other questions.