Welcome back to the Community, @Charisma54650 -
You wouldn't be able to get a new link, but I have seen this issue before when sellers have multiple locations (active or deleted).
Go to your eGift Card settings on your Dashboard (Gift Cards > eGift Cards > Configure). From there you should see an option under your eGift Card link that says "Reporting Location", this is where you need to make sure the correct location is showing in the drop down.
It sounds like you may have a deleted or inactive location set for your eGift Cards. Once you make these changes, your link should work just fine.
Please let me know if this doesn't do the trick or you run into any other issues.
Kassi
Community Moderator, Square
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