Does square send appointment reminders to clients when I manually make their appointment?

In my communication settings I have text message and email appointment reminders enabled. When I make an appointment myself for an existing client do they still receive these notifications?

1,592 Views
Message 1 of 2
Report
1 Solution
Square Champion
Solution

Absolutely.  As long as your text/email preferences are configured the way you want them, they will get the notifications regardless if you manually added them. I manually make appointments for 90% of my customers, and haven't had a problem with them receiving reminders. 

Dan
Square Champion
Check out Square support center for additional help.

"If you don't stand for something, you'll fall for anything"


View Solution >

1,545 Views
Message 2 of 2
Report
1 REPLY 1
Square Champion
Solution

Absolutely.  As long as your text/email preferences are configured the way you want them, they will get the notifications regardless if you manually added them. I manually make appointments for 90% of my customers, and haven't had a problem with them receiving reminders. 

Dan
Square Champion
Check out Square support center for additional help.

"If you don't stand for something, you'll fall for anything"


1,546 Views
Message 2 of 2
Report