Do pending charges fall off when using the Square Card?

[wodlifediy]

[The title of this thread has been edited from the original: Card spend shows duplicate charges]

My husband used our Square card to make business purchases.  Our Transactions show 1 completed charge and 4 more duplicate charges pending.  Money is debited from the card.

My question is, Will the pending charges fall off and the money be credited back to our card?

Merchant has new card machine and thought it was not working.  Card was ran 5 times with machine showing the charge as not completed/approved.

[Alex_]

Hi @wodlifediy,

Welcome to the Seller Community. Thanks for posting, and great question!

If you ever have pending funds due to duplicate charges or cancelled authorizations, you will see your Square Card update within 3-4 business days, and the money will return to your balance. If you do not see the funds balance out after the given time frame, we recommend reaching out to our Customer Success Team.

Please let me know if you have any other questions by replying to this thread. 

[wodlifediy]

Thank you for your response. We will follow your advice, wait and see..

[Liftbylynley]

did you ever see the money return to you after the 3-4 day wait

[Mherbert]

How do you contact someone it’s been 9 days and I still have a charge pending

[Swde3d00jn]

money is not debited from the card squareup. what to do?