Custom Report Item Sales Error Message

[TexasCotton1914]

Hello,

I created a custom report showing weekly item sales for our museum store and added a column for taxes charged for each item.  When I try to save the report, I get the error about columns being misconfigured.

The only things that I have done to create the report are add item sales and then to remove some of the columns that I do not need to show.  

Can anyone help me with this?

Thanks! 

[Tom]

Hi @TexasCotton1914,

Welcome to the Seller Community and thanks for flagging. These dashboard troubleshooting tips usually clear up any kind of issues right away: Square Dashboard Troubleshooting.

If those don't help, can you let me know exactly what the error says or provide a screenshot if the issue? With that, I'll be able to run this by our Point of Sale team for a deeper dive.

Appreciate your patience with this!

[TexasCotton1914]

Hi Tom,

Thanks very much.  Here is a screen shot of the error.

I have checked the browser and cookies are on. 

Thanks for any help!  🙂

[Tom]

Thanks for this information, @TexasCotton1914. I'll take another look on my side and see what I can find out. 🙏

[Tom]

Update: I was able to check in with our engineering team and this is an issue that they're working to resolve. We'll circle back with an update as soon as everything is back to normal. Sorry for the disruption and thank you for your patience!

[Tom]

Good news! I confirmed with the engineering team that this issue is resolved—thanks for your patience, @TexasCotton1914. Please don't hesitate to let me know if anything else comes up.