Credit Card payments to Square vendors are not sending notifications to email on my square account.

[ssakolsnow]

When I use my credit card to pay a square vendor I get an email to my work email account.  My square account is setup with my personal email account.  I want these notifications to go to my personal email account.  How can I change this?

Also, I would have thought I could see this transaction on my square account.  But I don't. I guess that's not surprising since my square account doesn't know my credit card number, but its also not clear how to fix this.

Any help would be appreciated.

Thanks

[#2]

Thanks for reaching out about this @ssakolsnow! My name's Mackenzie, and I'm a Product Specialist at Square 🙂

You can follow these steps to change the email address where you receive digital receipts:

1.  Click Manage preferences at the bottom of any receipt.
2.  Select “Do not automatically send me any digital receipts.”
3.  The next time you make a purchase with any Square seller, you'll be prompted to enter your preferred email address or phone number if you would like to receive digital receipts. 
4.  Once you receive a digital receipt at your preferred email address, you can click Manage preferences to adjust your automatic receipt settings for a specific business location, or for all Square sellers. From that point on, Square will use the new email address for automatic digital receipts.

Hope that helps – let me know if you have any further questions!

[MackenzieK · Accepted solution]

Thanks for reaching out about this @ssakolsnow! My name's Mackenzie, and I'm a Product Specialist at Square 🙂

You can follow these steps to change the email address where you receive digital receipts:

1.  Click Manage preferences at the bottom of any receipt.
2.  Select “Do not automatically send me any digital receipts.”
3.  The next time you make a purchase with any Square seller, you'll be prompted to enter your preferred email address or phone number if you would like to receive digital receipts. 
4.  Once you receive a digital receipt at your preferred email address, you can click Manage preferences to adjust your automatic receipt settings for a specific business location, or for all Square sellers. From that point on, Square will use the new email address for automatic digital receipts.

Hope that helps – let me know if you have any further questions!