Checkout link - Custom fields - not working!

[CleanUpCrew]

I have an online checkout link embedded into my WordPress site. The button works as its supposed to except that the custom fields I've entered into the button doesn't show up when a customer signs up. Please Help!!! 

[JustinC]

Sorry to hear. Have you reached out to Wordpress yet? Were they able to pinpoint the issue? @CleanUpCrew