Cancel All Recurring Invoices

How can I cancel all recurring Invoices?

 

What I tried to do was edit the item being invoiced and setting it to $0.00 (Free) but square doesnt honor the editted price of the item.  Seriously: whats the point in being able to create inventory items if you cant edit them and have that edit take effect for all invoices that use that item?  Might as well make a custom item for each invoice.

 

Anyways... I just want to cancel all my invoices and leave square.  The management is terrible.

 

4,627 Views
Message 1 of 4
Report
3 REPLIES 3
Alumni

I'm very sorry for the frustration @tgwaste.

 

You can change the amount of an Invoice or recurring series, but not to $0.00. The minimum charge for an Invoice is $1.

 

If needed you can cancel each Invoice from the Invoices section of your in online Dashboard:

  1. Click on the invoice you want to cancel.
  2. Click Cancel in the upper right. Or click More > then click Cancel

You can choose whether or not to send a notification to the invoice recipient, and the invoice won't be payable.

 

Very sorry again that Square didn't work out for you. If you have any other questions please let me know.

️ Helen
Seller Community Manager

4,603 Views
Message 2 of 4
Report

This method makes canceling a lot of invoices incredibly painful.

 

4,602 Views
Message 3 of 4
Report
Alumni

I know, I'm really sorry. I can see how a way to cancel them all at once would be very useful.

 

You can end the recurring series, which will stop remaining invoices in the series from being sent: 

  1. From the Invoices section of your Dashboard click Recurring
  2. Click on a series > click End Series.

To cancel any Invoices that have been sent you'll need to follow the steps above. 

️ Helen
Seller Community Manager

4,600 Views
Message 4 of 4
Report