Can two Registers each be given its own ticket-number range?

At a cafe, we plan to go from using one Square Registers to using two of them.

We tell customers who order entrées to listen for their ticket numbers.

 

Each Square Register uses its own ticket-number range of 01 through 99.

This creates the possibility of two unrelated tickets with the same number (let's

say 53) being issued independently at about the same, one from each Square

Register. I'd expect this situation to arise maybe twice a month.

 

I'm concerned that having two tickets numbered 53 will create confusion for

the kitchen or for the two customers who are waiting for the same order

number.

 

Does this risk exist?

 

Is there a way to allow each Square Register to have its own distinctive

ticket-number range, to prevent the issuance of two unrelated tickets

with the same number at around the same time?

 

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I forgot to say that I'm aware that a printer in SR can be set up

to allow each order to be given a customer name or barista-

assigned number, rather than use the standard range of 01

through 99. That would create various problems for our cafe,

so that's not a useful option for us.

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Admin

Hey @tyrosqdome. Good question!

 

I checked in with our Register team to see if this is possible, but unfortunately it's a feature request. I did also ask if there's a workaround, but there's nothing at this time.

 

I passed this along to our team, so they're aware of the want! 

nika
Community Program Manager, Square
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