Can clients confirm their appointment through the SMS reminder?

[Armywifetn]

Can clients confirm their appointment through the SMS reminder?  

[EJ_ · Accepted solution]

Hi there, 

While you can choose to send text message confirmations to your customers and allow them to cancel or reschedule, there isn't a "Confirm" option, as it's assumed that the appointment is confirmed unless cancelled or rescheduled. 

Was there a specific use case you were needing this feature for? 

[avsgroup]

What exactly does a customer have to do with a confirmation text to be marked as confirmed on my side?

[ashc]

Hi @avsgroup,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too!