Can I send a coupon to someone without them leaving feedback first?

[EdgeCoffee]

I'd like to send someone a coupon (not part of an blast campaign, just one person) in their email that they can redeem in my store. Is there any way to do that? I know that it is possible if they have left feedback, but this would be a new customer who hasn't shopped here yet and left feedback. If this is not currently possible, could I put in a request for this feature to be added? Thanks!  

[tacosmex]

from square app on mobile phone go to menu tab>customers>select or create customer>click 3 dots on top right>send message>bottom left "+ add coupon" button. type a little message and send 

[gresserin]

thanks! Do you have any idea how to track these coupons sent? 

[Frida]

Hey there! Currently vouchers can only be sent to customers who’ve allowed responses to their feedback. This means that while a customer may have submitted feedback, if they haven’t allowed responses, you won’t be able to send them a voucher via feedback. To learn more about coupons with feedback click here: https://squ.re/2VRxHe0 

[DistilleryIL]

Seems like an easy fix. Hopefully Square will help us. Not sure why they won’t. 

[vivalaboba]

Following up in 2021 as this feature is very much needed!!