Can I reverse a refund?

The title of this thread has been edited from the original: Reverse a refund

I refunded the wrong client. Is there anyway I can reverse that refund?

27,918 Views
Message 1 of 25
Report
1 Verified Answer
Joe
Verified Answer

Re: How do I reverse return accidentally given

Hi there, @Lob - thanks for reaching out to us here on the Seller Community.

 

At this time, the only want to reverse a refund is by giving our Support Team a call. I will note that these situations are often a timely issue that need to be resolved quickly, so we recommend reaching out whenever you get a chance.

 

We look forward to hearing from you!

1 Solution
Square Champion

Solution

There is not a way to cancel a refund.  to fix giving a refund to the wrong customer you would have to charge the customer you refunded again and then refund the correct customer.

View Solution >

27,895 Views
Message 10 of 25
Report
24 REPLIES 24

Accidentally issued a refund. How do you cancel a refund?

5,563 Views
Message 22 of 25
Report
Admin

Hey @Noelle93!

 

Please give our Support Team a call right away. They may be able to reverse it, but no guarantees as it is very time sensitive. 

Square Champions Logo
Isabelle
Square Community Manager
Learn about the Square Champions program here.
5,561 Views
Message 23 of 25
Report

Accidentally issued a refund. How do you cancel a refund?

1,534 Views
Message 24 of 25
Report

Can I reverse a refund back to my square account

1,483 Views
Message 25 of 25
Report