Hi @diana_AtC. After doing a little digging, I was able to determine that there is no automatic mechanism for attaching coupons to subscriptions at this time. But once subscriptions are created you CAN manually change the amount of a subscription at any time. It’s not ideal, but for the short term you could have customers call you with those coupons to be redeemed, change their next amount due, then create a reminder somewhere to yourself to change it back to the normal subscription plan amount after their next invoice has been sent to them. Like I said, not ideal, but doable.
Otherwise, the long term solution is to submit a feature request to Square here. There is a block on the first page for Square Subscription requests, so click on that to submit it there. The product team will review your request and determine if it’s something they will do, and they will inform you of their decision.
Let me know if you have any other questions.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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