We are having a challenge when adding shipping charges to an invoice that has a discount applied to it. The shipping charge is also having he discount applied to it even though the Discount Rule is in place to not apply the discount that the shipping category. Can someone please let us know what are we doing wrong. We worked around it for now by adding the discount individually to each item and not to the shipping item. This can be time consuming with a long list of items on the invoice.
Any help is greatly appreciated.
thank you
Since we're unable to dive into your account settings via the Seller Community (welcome!), we recommend reaching out directly, @CraftyAnaStudio. If you give us a call, our team will be able to dig more deeply with you and help you set things up how you want them.
Square Community