Apple pay appears to go through but did not, not sure the problem please help!

Using contactless reader+ chip. processed with apple pay. it appeared as if it went through and shows in my sales, but the transaction never processed even thow it generated a receipt on my end but not the customer's end. Apple pay is on, and I cannot see any other reasons it did not go through.

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Square Community Moderator

Hey @PBubble thanks for reaching out and letting u know! I am sorry you are having some difficulties with Apple Pay. So you are seeing the payment in your transactions tab but you never got it deposited into your bank? 

MayaP
Square Community Moderator
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