An additional service was added after a deposit was already paid. Now a full balance shows as due?

Square Invoice question!

I have googled like crazy and cant find an answer. A client paid a deposit for her session fee, and a few weeks later decided to add on hair and makeup. It now says the pre-deposit cost is due with the add on, where as before it just showed the other half that had not been paid before the add on. If I send her an updated invoice will it really want the full amount or will it just want what she hasnt paid?
Thank you!!

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Hi @HGPhotography! I'm sorry for the late reply here and for the confusing experience you've had with this invoices!. If your client paid a deposit to an invoice, and then wanted to add another service you shouldn't have to create a brand new invoice - you should be able to edit their existing invoice. 

 

Saying that, I think it might be a good idea to call our CS team so we can look at the invoice in question and clarify what is showing as owed/paid. For your privacy we can't answer account-specific questions here in the Community but if you give us a call we'll be able to review your account and this specific invoice. Thanks for your patience with this!

️ Helen
Seller Community Manager

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