We were running CC in offline mode. Connected to wifi, saw that there were paymnets that needed to be processed. All of a sudden, they were gone. No credit payments in report.
Sorry to hear about the trouble. To upload offline payments, you just need to connect to wifi/internet within 72 hours of taking your payments, and they will show as uploaded in your activity screen.
We can't assist with account specific issues here in the Community since it's public, so if that wasn't the case, please contact our Support team!
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