client confirmation change

[nailinbaker]

I am trying to change it within a clients profile. Originally they didnt want texts and now they do for their appointments but their profile isnt giving me the option to change it. Where do iI change it?

[JessPoynter · Accepted solution]

First go to your Appointments settings to make sure you can see it in their profile

Dashboard —> Customers —> Settings —> Configure Profiles

Under the “Visible Fields” section, the ‘Appointment Notification’ toggle should be ‘on’ in blue

From there, check the client’s profile 

When you click on their name from the directory —> Edit 

Scroll down and you should see a drop down menu for the notification options: 

email and text 

email only

text only

do not send message

I hope this helps! 

[nailinbaker]

thank you that worked!

[JessPoynter]

Awesome! Happy to help!

[Stacelyn24]

Hope I’m not too late to help.  I want to say the system has updated and now all you have to do is add their phone number to their profile.  When you book their appointment it will automatically send both a email and text confirmation.

Hopefully this help you luv 🙂