Instagram Admin Permission Required

I initially started as business name X. I created an Instagram for business name X. I connected Square Appointments successfully for a "book now" button. I removed the "book now" button after 

I changed my mind. I created business name A. I created an Instagram for business name A. 

I attempted to connect Square for a book now button and receive the following error... 

 

Admin Permission Required

You don't have permission to edit these settings. 

Reach out to admin of the business manager 'X' to gain access. 

 

What do I need to do as business manager X to fix this? 

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Square Community Moderator

Hey there, @inkyduckstudio - 

 

Welcome to the Community. 

Just need a little more information from your situation to make sure I am understanding what you're experiencing. Whenever you created business name A - did you create a new Square account or just rename the account from business name X? 

When it comes to integrations with other platforms, normally it's better to reach out to them first. Unfortunately, we don't have access to their side of the integration. When you see the "Admin Permission Required" - is that on the Instagram side? 

I will keep an eye out for your reply👀


Kassi
Community Moderator, Square
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