Re: How do I set up automatic refunds?

adventurenest

I want to be able to enable automatic refunds when someone cancels their appointment so that I so that I dont have to do it manually each time. How can I enable this feature ?

TheRealChipA

Hey there @adventurenest.. Automatic refunds of what, exactly? Do you require prepayments? Deposits?

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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adventurenest

So when someone books a play session at our indoor play space and they would like to cancel I would like for the refund to be processed automatically. Or if they cancel their party appt with in our cancelation policy they will also get refunded automatically

TheRealChipA

I appreciate all of that. Unfortunately, this is currently not a feature of Square. The only thing you can do is submit a feature request for the team to consider. You can do that here. Be sure to read the submission guidelines before you do.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

adventurenest

We do require a 70% deposits for parties but we ask parents to pay in full for play sessions