Square Champion

How To Remove Sales Tax from a Class in Appointments

I'm adding a class/event to my schedule and it is charging sales tax.  There is no way to uncheck the box.  All the previous "answers" to this problem don't apply to classes but more retail issues.  Can anyone guide me on this?

Doran

Esthetician
Haute Beauty Guide
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Square Champion

@Doran  I think it may be a bug for you. Here is my test Class: 

 

Screenshot 2025-09-24 090542.png

 

 

Screenshot 2025-09-24 090516.png

 

Sorry it's not much help. But it's one additional data point. 

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I did that and the options are pre checked.  I can't check or uncheck the boxes and besides that no option shows up for NO SALES TAX.  

Doran

Esthetician
Haute Beauty Guide
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I am having the same trouble as the OP, any solution? sales tax is also pre-checked for me and I can't uncheck it (it is grayed out).

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Same here. 

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Square Champion

Not sure if you get this figured out or not, but here is how I got it working in my Square account (assuming I understand the issue correctly!).

 

Essentially create a new tax type:

 
  1. Go to Dashboard > Settings > Sales Taxes or use this link: https://app.squareup.com/dashboard/business/manual-taxes/new
  2. Select Create tax
  3. Name it something like ‘Tax Exempt’ and set the rate to 0%
  4. Under Tax application, choose Select items
  5. Tick only the services or classes you want this applied to
  6. Save your changes
 
This way, the tax box stays checked but the amount charged is zero. It also gives you control over which items or services are tax-exempt without changing your entire item library.
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