Feature Request - Appointments - Don't Allow Gaps

[erinkelly24]

We are a hair salon and nothing is more annoying that getting to work at 10:00 for your first client, and then seeing your next one isn't for a few hours. Many appointment apps built for stylist like acuity, have a feature that is "don't allow gaps." This forces clients who are booking online to only see times that are back to back so you don't have large gaps in your day. Can we please have this feature on appointments?

[SiBellebeauty]

Hey!

Ahh I completely understand what you mean, however Square Appointments have a great feature where you can turn on the "Fake It Filter" in settings - this will show reduced amount of availability by showing back to back times with choice of only earliest or latest appointments. It works great for our beauty salon.

[MALqueerhair]

Does the "Fake It Filter" only show back-to-back times? I didn't think it had any other logic beyond not showing 100% of availability? 

The magnetization piece is really the key piece here. We want all available appointments to be offered eventually... Square should just prioritize offering appointment slots that are already near an already scheduled appointment, starting at the start of the day. 

For completely empty days, Square would offer 12:00 PM (first appointment of the day) 

Once that is booked, they would offer the next appointment slot (ex. 1:00 PM) until it gets booked and so on. 

[MALqueerhair]

I whole-heartedly agree.. sadly, my feature request for this was archived  https://community.squareup.com/t5/Archived-Ideas-Read-Only/Minimize-Gaps-in-Appointments/idi-p/3971...

This was my Wednesday Schedule.. so many gaps! Please only offer appointments that are magnetized to an already scheduled appointment. No one should be able to book at 5:00 PM if 4:15 PM is still available. 

 

[CurlyDoodle]

I understand your frustration. As the owner who lives close to my shop, having widely spaced appointments isn't a big deal. However with staff, I like to keep them busy without more than a short or lunch time break between. Our workaround is to call or text clients to see if they can be flexible, and usually they are. I check the schedule daily, and as we get closer to days with gaps I will reach out to clients to rearrange. If it happens same day, for example with a new addition ot cancellation, we reach out to them by phone or text.