@Soak This sounds sort of like travel insurance? or a service you would offer that if they cancel you would give a full refund? less the cancellation protection charge?
The cancellation protection square has now is for the seller to allow them to charge no shows/ last minute cancellation.
Have you thought about offering 2 price tiers? 1 non-refundable item and the 2nd would be like 90% refund or cancellation less a processing fee?
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
"Good judgment comes from experience, and experience comes from bad judgment."
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