Hello, I created a $5 discount for my Online Guided Meditation Sessions which, at the moment, have 10 variations. While creating it, the is an option to have it work through the POS/Virtual Reg/Etc and the a separate one to have it work through Square Online. I clicked them both. I went to my booking site to see if it worked and a Discount Line does not appear anywhere and it was going to charge me FULL PRICE. Now, when I went into my mobile square appointments and manually scheduled the appointment, the Discount Line appeared and automatically applied the $5 discount. I need my customers to be able to book their own appointments and receive the $5 discount directly from the online appointment site. Am I missing a step somewhere to get this to happen? I am an ONLINE services provider. My customers should be able to receive discounts when booking and paying for their services. Is there anyone who can help me resolve this issue?
Hey there, @AWitchAwakens -
Something to note when you look at the settings of the discount.
I know this isn't ideal, but if you click the Learn More when you're in the Edit Discount page, you'll be take to a Support Article that has you set up a vanity code coupon. This will allow that automatic discount to come up whenever your customers are booking online.
Give this a try, please let me know if this doesn't work or you were looking for something else. I am happy to circle back with you!
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