Unanswered Questions

Hi,We would love the ability to restrict customers to only use debit cards at a particular location.The reason being, we would like to accept card payments to e...

6 - Contributor
Posted 06-14-2023 in Payments Troubleshooting
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加盟店のみなさま、こんにちは! Square ターミナルをSquare レストランPOSレジに接続してご利用いただけるようになりました!ターミナルをPOSレジ(iPad)に接続したまま「お客さま専用の決済端末」として使用でき、お会計をスムーズに完了できます。 Square ターミナルはレストランPOSレジアプリを搭...

Square Community Moderator
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On Saturday we got numerous calls from customers saying that a lot of our items on our website were sold out. However, on our cafe POS it did not state that it ...

6 - Contributor
Posted 06-13-2023 in Payments Troubleshooting
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So someone paid me today rather yesterday $500 using tap to pay on my cell phone. The card was physically present. Where’s my money and it still hasn’t cleared....

5 - Supporter
Posted 06-13-2023 in Payments Troubleshooting
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Hi, I’ve got a Square Terminal which I use for my market stall at local markets where I live.I notice that they do a software update overnight around 3am every ...

5 - Supporter
Posted 06-12-2023 in Payments Troubleshooting
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I'm at the end of my free trial period to upgrade my account (appointment app). When I sign into my account on my phone it asks me to either continue with the f...

6 - Contributor
Posted 06-12-2023 in Archived Discussions (Read Only)
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Hi @GFTG1 Thanks for writing in with this question 👋 Welcome to our Seller Community! New loans are not automatically extended when a certain percentage repa...

Alumni
Posted 06-12-2023 in Payments Troubleshooting
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I am wondering if this is a feature that will soon be available. I would like to customise the message clients receive about upcoming appointments. Maybe this i...

5 - Supporter
Posted 06-12-2023 in Payments Troubleshooting
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How can I get a refund from a sale of a lost gift card back into my cash register? If they paid cash?

5 - Supporter
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How do I get a cash refund on a sold gift card into my cash register?

5 - Supporter
Posted 06-12-2023 in Hardware Setup & Troubleshooting
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Hi @DimensionalDiva - Thanks for reaching out to us here on the Square Seller Community👋 It sounds like you have the Contactless + Chip reader. You'll need to...

Square Community Moderator
Posted 06-12-2023 in Payments Troubleshooting
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加盟店のみなさま、こんにちは👋 これまでSquare レストランPOSレジをお使いの加盟店さまのみを対象としていた「カテゴリのとりまとめ」機能が、Square 予約のプラスまたはプレミアムをご利用の加盟店さまにもご利用いただけるようになりました。これにより、美容ビジネスを手がける加盟店さまにもこの機能を有効活用いた...

Square Community Moderator
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Hello, I am setting up a small excavator hire business and running it using the appointments section on the DIY website. It has a section where you have to sele...

5 - Supporter
Posted 06-11-2023 in Payments Troubleshooting
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I have contractors that get a 3% commission on service appointments and sales, but we only use one calendar to make appointments because schedules vary. How do ...

5 - Supporter
Posted 06-11-2023 in Appointments & Bookings
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After updating the ipad for verison 16.5, my usb barcode scanner no longer scans. I am legally blind and depend very much on my scanner. The barcode scanner is ...

7 - Protege
Posted 06-11-2023 in Payments Troubleshooting
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We will be launching a new version of our site in the next few weeks.Due to a number of issues with legacy plugins/programming the site has been rebuilt fro scr...

5 - Supporter
Posted 06-10-2023 in Online Store
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I had a customer pay their invoice and usually it shows up in my balance after a few minutes. It has been several hours now and it has still not shown up. Does ...

5 - Supporter
Posted 06-10-2023 in Banking With Square
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Hi, is it possible to have a different set of favourites on each terminal? I have one in our golf club bar, and one in our kitchen, and they sell different item...

5 - Supporter
Posted 06-10-2023 in Payments Troubleshooting
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We recently starting seeing our Square App on our POS iPads stating the session has expired and it is requesting our Square account login credentials along with...

7 - Protege
Posted 06-08-2023 in Payments Troubleshooting
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Square has requested additional information regarding our business and transaction types. One prompt in the questionnaire asked us to provide signed credit card...

5 - Supporter
Posted 06-08-2023 in Payments Troubleshooting
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