Unanswered Questions

I am trying to pull up a sales report for an item that we have created as a variant - and now cannot pull it into a report - without having to use the parent it...

10 - Advocate
Posted 05-29-2018 in Payments Troubleshooting
0 Replies

You’re now able to create a recurring invoice series right from the Square Point of Sale app! Great news - the Invoices team has released a new and exciting...

Alumni
Posted 05-17-2018 in Payments Troubleshooting
0 Replies

I'm wondering if the POS inventory management doesn't work for us Canadians? It seems there's lots of things that how you can do in the U.S.A that are selling p...

5 - Supporter
Posted 05-11-2018 in Online Store
0 Replies

More specifically, how do I recall from the system what email address that was entered? Thanks in advance.

5 - Supporter
Posted 05-02-2018 in Online Store
0 Replies

My company sells software and I'm interested in seeing if you can have a strep in thepayment workflow for a customer to review and accept your terms of use. For...

5 - Supporter
Posted 05-02-2018 in Payments Troubleshooting
0 Replies

You can now remove and rearrange payment types in the Square Point of Sale app’s checkout screen. So this is exciting-- and quite honestly, a feature the pro...

Alumni
Posted 05-01-2018 in Payments Troubleshooting
0 Replies

Hi -- When I record a sales, I can enter a note with each item, but how to I see those notes in the sales reports? Thanks Betty

5 - Supporter
Posted 04-26-2018 in Payments Troubleshooting
0 Replies

With this new update, the $20 bill as a fixed option for tender received for total salesof amounts between $3-$5 is gone. For instance, the only options for ten...

5 - Supporter
Posted 04-25-2018 in Online Store
0 Replies

Has anybody successfully managed to get a Nexus Tablet to connect to and open a generic cash drawer using a USB OTG cable or adaptor? If so, what brand did you...

5 - Supporter
Posted 04-24-2018 in Payments Troubleshooting
0 Replies

NEED TO FIX THE FOLLOWING: PARTIAL PAYMENTGROUP CUSTOMERS BY INVOICES, JUST LIKE REACHABLE (AUTOMATICALLY GROUP IF HAVE INVOICE) PRINT ALL INVOICES FROM POS, B...

8 - Enthusiast
Posted 04-18-2018 in Online Store
0 Replies

Hi@karenaa56, Thanks for getting in touch! 1) While we don’t currently provide a way to enter quantity in fractions or decimals, I can see how this would be v...

Square Community Moderator
Posted 03-12-2018 in Payments Troubleshooting
0 Replies

Hi @JDSFF, Thanks for getting in touch and welcome to the community! At the moment Pendo devices are unfortunately not supported by Square. For further in...

Square Community Moderator
Posted 03-08-2018 in Payments Troubleshooting
0 Replies

Help! I’ve synced my phone to my square reader but when I log into my account via PC it says there is no bank account linked and there have been no sales. Anyon...

5 - Supporter
Posted 03-06-2018 in Online Store
0 Replies

Hi! I have a Square account in Canada and I'm looking to add Square as my online payment processor for my Wix website. Will my American customers be able to sho...

5 - Supporter
Posted 03-02-2018 in Payments Troubleshooting
0 Replies

Hi@Stevesmith08, Thanks for getting in touch and welcome to the community! At the moment Square has no plans to support Diners Club cards in Australia, howeve...

Square Community Moderator
Posted 02-25-2018 in Payments Troubleshooting
0 Replies

Hi@rhnfunzone, Thanks for getting in touch and welcome to the community! At the moment the online store feature is only available to US merchants - at the mom...

Square Community Moderator
Posted 02-06-2018 in Payments Troubleshooting
0 Replies

You can now securely store and charge customer’s cards on file with Virtual Terminal! Square’s Virtual Terminal now lets you securely store and charge a cust...

Alumni
Posted 01-31-2018 in Online Store
0 Replies

Hi@bovsimon, Thanks for getting in touch and welcome to the community! While I can only speak for the Australian conditions of linking a bank account, this co...

Square Community Moderator
Posted 01-29-2018 in Payments Troubleshooting
0 Replies

Hi again @IdrisMekhtoub, If you've set things up as described then it looks like you've set up everything correctly on the Square end. Unfortunately there's n...

Square Community Moderator
Posted 01-28-2018 in Payments Troubleshooting
0 Replies

Is there anyone who is actively using Square for Retail? At $60 per month, it seems to be missing major functionality and reporting (i.e. PO's don't work correc...

6 - Contributor
Posted 01-06-2018 in Payments Troubleshooting
0 Replies