Unanswered Questions

I am trying to create a campaign that sends a client an email after they receive a service. I keep trying out different settings and it is not sending correctly...

5 - Supporter
Posted 07-26-2022 in Customer Engagement
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The Invoice number has dissappeared from the transaction report. Is this on purpose or am I missing something.

5 - Supporter
Posted 07-25-2022 in Payments Troubleshooting
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Hi allWe use Square for box office and bar sales for our community theatre.We have 2 ipad Gen 4's that are only up to IOS 9 and as far as we can tell are only s...

5 - Supporter
Posted 07-25-2022 in Payments Troubleshooting
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Hi there. I also have been sent an email to advise my hardware has been returned and refund processed.could you please check my order?Your hardware return AU-99...

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Posted 07-25-2022 in Community Corner
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how do I eliminate the add another option on my item page? i only have one of anything i am selling, thanks

5 - Supporter
Posted 07-24-2022 in Archived Discussions (Read Only)
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 皆様初めまして。Gretのいけがやと申します。当社はアパレル関連の事業をしておりますが、2020年からコロナウイルス感染拡大をうけて、日々ワイシャツを使う方々がより快適に働くためのお手伝いがしたいと思い、「TYシャツ」を開発しました。・伸縮性抜群で、極上の着心地・シワが残らない・すぐ乾く・私服でも使える↑このような新...

5 - Supporter
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I've been having problems recently with tickets remaining open after they've been paid. As in, a ticket will be paid with a credit card or cash and is closed ou...

5 - Supporter
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How do I get rid of performance website, I want my older site to work again. I get a 404 error when looking for my site.

5 - Supporter
Posted 07-21-2022 in Payments Troubleshooting
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I have a hand held and when there are multiple sandwiches or salads ordered on one ticket the faintest font is the number of items. This seems like an oversight...

5 - Supporter
Posted 07-20-2022 in Staff & Payroll
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I AM TRYING TO CONNECT SQUARE ACCOUNT TO FACEBOOK, DOES ANYONE KNOW THE FIX FOR THIS ERROR?"Page is associated with a commerce account that sells onsite. This p...

5 - Supporter
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Unable to login to square with continuous prompt for "wrong password" or "wrong email" had changed password multiple of times and have no issues at all on ONLY ...

5 - Supporter
Posted 07-20-2022 in Payments Troubleshooting
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Hello,I've followed the instructions and only Google Pay is showing at my online check out when I purchase one itemDoes anyone know how to fix this?I've selecte...

5 - Supporter
Posted 07-19-2022 in Payments Troubleshooting
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Hey i've figured out how to make discount codes for my square booking app that I embedded on to my website however when I go to try checkout, there is no place ...

5 - Supporter
Posted 07-17-2022 in Online Store
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Hello,For online orders at my restaurant, we have had customers place online orders, then cancel them after we have accepted them at the restaurant. The problem...

5 - Supporter
Posted 07-16-2022 in Payments Troubleshooting
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I'm trying to get my site indexed on Bing. I have verified it on both Google and Bing and I've finally managed to get it indexed on Google, but although Bing is...

6 - Contributor
Posted 07-16-2022 in Payments Troubleshooting
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I have added a number of items to my library but some of them cannot be selected on the terminal. When the item is selected, the "Add" button does not highlight...

5 - Supporter
Posted 07-16-2022 in Payments Troubleshooting
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Up until 3 days ago the Daily Summary of Sales sent from SQUARE has shown the GST/TAX component of my daily sales. For some reason the GST/TAX now reports ZERO ...

5 - Supporter
Posted 07-15-2022 in Hardware Setup & Troubleshooting
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We have need to run reports based on device and occasionally we run sales through the Virtual Terminal, which returns "No Device Name". It would be great if we ...

6 - Contributor
Posted 07-15-2022 in Hardware Setup & Troubleshooting
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My Facebook shop won't let me edit the images for the variations, so each one shows the same variation. My variations are color options, not sizes, so I think i...

6 - Contributor
Posted 07-15-2022 in Archived Discussions (Read Only)
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Last month my magstripe reader was working on my Ipad 3, ios 9.3.5, but somehow, it doesn't work since July. I called Square said, reader only works on ios 12, ...

7 - Protege
Posted 07-15-2022 in Payments Troubleshooting
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