Unanswered Questions

When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...

7 - Protege
Posted 11-11-2023 in Payments Troubleshooting
0 Replies

Customers are unable to make payment on my site. It keeps telling them that there Payment Verification has Failed. I have tested it myself and it will not work....

5 - Supporter
Posted 11-11-2023 in Online Store
0 Replies

So from Square for Retail, Whether on the Register or on my iPad, i can create an invoice in the check out (so i can scan items) and do the discounts line by li...

5 - Supporter
0 Replies

Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...

6 - Contributor
Posted 11-11-2023 in Online Store
0 Replies

I followed all the steps in troubleshooting. It's a 2nd gen reader that suddenly started disconnecting after the green light went on and the customer tapped, it...

7 - Protege
Posted 11-10-2023 in Online Store
0 Replies

I've been using Shippo for years but I now want to start shipping through Square directly. Square will not give me Canada Post rates even though it is selected ...

8 - Enthusiast
Posted 11-10-2023 in Online Store
0 Replies

Hello.Just launched new product that is selling.Authors website- physical and digital books.Selling well.BUT, 1 in every 10 customers contact me because they ca...

5 - Supporter
Posted 11-10-2023 in Online Store
0 Replies

I just subscribed to Square Marketing. I tested the email and SMS to initiate subscription. However I do not understand how to automate the coupon I want to giv...

6 - Contributor
Posted 11-09-2023 in Customer Engagement
0 Replies

I have tried twice to send a Campaign thru texts and both times it has sent back 100% blocked.I dont mention anything out of guidlines. Its an announcement abou...

7 - Protege
Posted 11-09-2023 in Customer Engagement
0 Replies

I have Shipping set as default fulfillment method; I have my rate and US + Puerto Rico chosen; I have a flat rate set;The only fulfillment method showing publis...

5 - Supporter
Posted 11-09-2023 in Online Store
0 Replies

I'm trying to add photos to my homepage for instagram, and it won't let me do it. I entered an email profile, but it doesn't show up on the email page where you...

5 - Supporter
Posted 11-09-2023 in Payments Troubleshooting
0 Replies

I use Full Slate for my online scheduling, which is integrated with Square for sales. I have a 'Shop' tab on my website where people can purchase gift certifica...

5 - Supporter
Posted 11-09-2023 in Payments Troubleshooting
0 Replies

My customized hosted sign-up page url (https://squareup.com/*******/******/subscribe) always redirects to a different page, specifically, to a mailing list page...

5 - Supporter
Posted 11-09-2023 in Customer Engagement
0 Replies

加盟店のみなさま、こんにちは👋 今回は、「未来の予約レポート」というSquare 予約に関する2つ目のレポートについてお知らせします。 この新しいレポートでは、今後予想される収益や利用状況を現在の予約に基づいて予測し、把握できます。 このレポートはスタッフやサービスごとに表示でき、前払いとしてすでに回収した収益...

Square Community Moderator
0 Replies

I am using virtual terminal. Maybe its me but i cant get the scanner to work. I put the UPC number in my item manually. Then I go to checkout and scan it but no...

5 - Supporter
Posted 11-08-2023 in Hardware Setup & Troubleshooting
0 Replies

Hi, I have been using weebly for a long time for my classroom website and blog. I log in weekly to edit and add to the blog. Yesterday I logged in but when I we...

5 - Supporter
Posted 11-08-2023 in Payments Troubleshooting
0 Replies

How do I reconcile the Purchase Order with the invoice I receive. Typically they don't match due to promos being run by vendors.

5 - Supporter
0 Replies

I am incredibly frustrated with Square Payroll. There is a credit on my State Unemployment Tax account and Square is refusing to use the credit towards future p...

6 - Contributor
Posted 11-08-2023 in Staff & Payroll
0 Replies

👋 Hola, vendedores: Hemos facilitado la administración de tu dinero en Square. Dado que cada vez más vendedores realizan operaciones bancarias con los saldos...

Alumni
Posted 11-08-2023 in Foro de la Comunidad Square
0 Replies

バーコードが無い商品を商品登録してスクエアにてバーコードかQRコードを生成する方法はありますか?またラベル印字して商品ラベルとして一個一個の商品に貼り付け、お客様がお買い上げの際にはPOSレジにてスキャンして決済へと進めたいと思っています。方法があれば教えてください。またそれについて説明が書いてある場所がありましたら教...

5 - Supporter
0 Replies