Unanswered Questions

When you do a cash refund it shows up in reports as a refund but the amount isn't removed from gross sales but it is from net sales. Is this normal?

6 - Contributor
Posted 03-15-2024 in Hardware Setup & Troubleshooting
0 Replies

We've had three sales this morning through our POS and the transactions have not recorded on the machine or on the online dashboard. Is this a known issue? It w...

5 - Supporter
Posted 03-15-2024 in Hardware Setup & Troubleshooting
0 Replies

I set up Square for Restaurant's free trial on our POS Ipad this week (We already use Square). I've noticed a couple of the functions don't work, particularly t...

8 - Enthusiast
0 Replies

I was attempting to set up an inventory transfer from location A to B. However, there is no 'save' option for this transfer, meaning I had to complete the trans...

5 - Supporter
0 Replies

I have used Square POS for Retail (free version) for the first 5 years my store has been opened. I recently upgraded to the paid subscription. One of the things...

5 - Supporter
0 Replies

We just started with delivery with Door Dash through the Square delivery integration into the Square online ordering platform. that comes directly into our Squa...

5 - Supporter
0 Replies

Hey Square Sellers, We wanted to share some news around a new Student Loan repayment plan that might be relevant to you or to your employees, and could substan...

Alumni
Posted 03-14-2024 in Retail & eCommerce
0 Replies

After correctly setting up the integration module with opencart 3 when placing an order and confirming the order button, the checkout button simply disappears a...

5 - Supporter
Posted 03-14-2024 in Online Store
0 Replies

¡Hola, vendedores! 👋 Nos alegra anunciar que ya puedes conectar el Sistema de pantalla digital para cocina de Square a tu Punto de venta de Square para Tien...

Alumni
Posted 03-13-2024 in Foro de la Comunidad Square
0 Replies

¡Hola, vendedores! Implementamos una nueva función, los pagos sin conexión, que te permite realizar pagos alinsertar y acercar la tarjeta en Square Stand (2.ª ...

Alumni
Posted 03-13-2024 in Foro de la Comunidad Square
0 Replies

I have set up a square event to sell tickets to.I can see some tickets printing for tickets being sold. Is there a way to digitally see how many tickets have be...

5 - Supporter
Posted 03-12-2024 in Payments Troubleshooting
0 Replies

Hi all,My name is Karissa and I'm an owner-operator of a home cleaning business in the Vancouver, BC area, Canada. I've been in operations since 2011 and have n...

6 - Contributor
Posted 03-12-2024 in Archived Discussions (Read Only)
0 Replies

Cannot connect my starTSP111III to my new square register

5 - Supporter
Posted 03-12-2024 in Hardware Setup & Troubleshooting
0 Replies

I've lately been making a online store for my business, and when i go on either preview mode/ or view it after i publish it, it always comes up with ' This stor...

5 - Supporter
Posted 03-12-2024 in Payments Troubleshooting
0 Replies

Is there any way to filter Subscriptions?I'd like to filter out to show just customers Canceled, only Active, or even Sorting would be helpful, like for Custome...

5 - Supporter
Posted 03-11-2024 in Payments Troubleshooting
0 Replies

Square's official reporting dashboard is including API payments that weren't captured during the date/time period selected for a sales report. Previously the un...

6 - Contributor
Posted 03-10-2024 in Payments Troubleshooting
0 Replies

I'm setting up items for a pre sale. At first I was having issues with the visability and stock not showing correctly in the online store compared to the item l...

6 - Contributor
Posted 03-10-2024 in Payments Troubleshooting
0 Replies

I’m a beauty therapist & I currently charge a $50 deposit for all my lash appointments n generally send them through the square invoice app but it’s time consum...

5 - Supporter
Posted 03-09-2024 in Payments Troubleshooting
0 Replies

I buy and sell items. My customers will often sell items to me, which I will at a later date then sell to another customer.Let’s say I have an Item X, I buy it ...

7 - Protege
Posted 03-08-2024 in Payments Troubleshooting
0 Replies

加盟店のみなさまにお知らせです👋 この度、Square キッチンディスプレイシステム(KDS)とSquare リテールPOSレジを連携できるようになりました。これにより、厨房への注文送信から商品の販売まですべてを同じ端末で行えます。 Square KDSをSquare リテールPOSレジに連携することで、事業運...

Square Community Moderator
0 Replies