Unanswered Questions

I just got the Square terminal for my shop and plan to connect to the internet via my phone. If I leave (with my phone) will the terminal automatically reconnec...

5 - Supporter
Posted 03-12-2022 in Hardware Setup & Troubleshooting
0 Replies

customer prompted to redeem reward at end of purchase, but they aren't getting the reward and I am not getting the money? Where does that money go?

6 - Contributor
Posted 03-11-2022 in Customer Engagement
0 Replies

I am new; set myself up as Manager. system shows INVITED ... how do I ACTIVATE?

5 - Supporter
Posted 03-11-2022 in Archived Discussions (Read Only)
0 Replies

I just added a new authorized representative. How do they log on to the square app using their own credentials? They did not receive an email and I don't want t...

5 - Supporter
Posted 03-11-2022 in Archived Discussions (Read Only)
0 Replies

Per the "Summary Report" for "Gift Card Activity" we had $325.00 in activations & $73.54 in redemptions = Total Change + $251.46 for Feb. However, the "Sales Su...

5 - Supporter
Posted 03-11-2022 in Payments Troubleshooting
0 Replies

Hello,I have a location in CA & a new location in NV ( in May) - same LLC, different DBAs.I have one website that has been active for 7 years (CA location) and ...

ASP
5 - Supporter
Posted 03-11-2022 in Online Store
0 Replies

how do I edit my favorites in the paid version of square register? Almost everything transferred over when I made the switch to paid from free, but I don't see ...

8 - Enthusiast
Posted 03-11-2022 in Archived Discussions (Read Only)
0 Replies

We own a 'maker market' storefront, and we are trying to get more organized. We sell items from 40+ local makers, with each maker having multiple items with dif...

5 - Supporter
Posted 03-11-2022 in Archived Discussions (Read Only)
0 Replies

Hello, My name is Chris and I'm currently planning on launching my website for my Christian comic business. Since this is a creative endeavor, I'm wanting to u...

5 - Supporter
Posted 03-11-2022 in Archived Discussions (Read Only)
0 Replies

I have updated the menu design on online dashboard but it does not reflect the changes on the device. I am using square register (not ipad); Am i doing somethin...

5 - Supporter
0 Replies

I have 3 different sites, one is currently a performance site and the other two are, at the moment free sites. (1 is for a meetup group, 1 is a merch store, 1 i...

5 - Supporter
Posted 03-10-2022 in Payments Troubleshooting
0 Replies

As the conflict in Ukraine continues we wanted to take the opportunity to share some ways to help those affected. The list below is just some of the organizatio...

Square Community Moderator
Posted 03-10-2022 in Payments Troubleshooting
0 Replies

Hi, everyone! I'm excited to let you know about a new grant program that opens today! 🙌 This program will award $5,000 in grants to 60 small U.S. businesses o...

Alumni
Posted 03-10-2022 in Pride in Business: LGBTQ+
0 Replies

🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 As the conflict in Ukraine continues we wanted to take the opportunity to share some ways to help those affected. The list below is just s...

Admin
Posted 03-10-2022 in Payments Troubleshooting
0 Replies

🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 As the conflict in Ukraine continues we wanted to take the opportunity to share some ways to help those affected. The list below is just s...

Admin
Posted 03-10-2022 in Payments Troubleshooting
0 Replies

Since Square caps the gift card limit at $2000 how can I issue a customer a refund of over $2000 via store credit? I'm using the Square Register and even issuin...

8 - Enthusiast
0 Replies

I’ve noticed that not one item in my store can be added to my cart since the “Add to Cart” button isn’t able to to be clicked on/loaded properly. When I try to ...

5 - Supporter
Posted 03-09-2022 in Online Store
0 Replies

There is a charge on my account ,for 30.3 and it shows a car above it but that's it not what it was spent on or nothing where can I get more detail about it

5 - Supporter
Posted 03-09-2022 in Payments Troubleshooting
0 Replies

For the past few days I am having huge troubles with doing anything in the dashboard of the online store. I can log in and I see the main dashboard but from the...

5 - Supporter
Posted 03-09-2022 in Online Store
0 Replies

It seems not all my Item Pages scale to device correctly, possibly only an issue on the ipad in horizontal orientation. 10 Item Pages display with the left and ...

5 - Supporter
Posted 03-09-2022 in Online Store
0 Replies