transfer suspended

[vansololtd]

been using Square for several years up until now trouble free. all of a sudden i have not been able to transfer my money.

emailed square as phone lines are currently disabled ( conveniently ) , email reply was insufficent. 

email simply said verify an already verified account. so i change the bank account it verified super quickly but still my funds are held. absolute joke that you cant talk to anybody

anybody help me at all?

[Emma_]

Hi @vansololtd, I'm sorry you're running into this! Our phone line is working. Please call our support team on 0800 - 098 8008, 9AM- 5PM, Mon-Fri or you can send an email here https://squ.re/2Q3nJBG. Due to data protection, we are unable to share any account-specific information in a public thread.

[Dirky]

Did you ever get this sorted @vansololtd ? 

I am now suffering the same issue. My bank account is draining and our monies are held at square.

The reason was there was an error verifying our bank account. The agent I spoke to in Friday simply told me

"this happens sometimes, just add your account again" !? Not really a suitable answer when Square is holding thousands of $$ of my money.