Transactions

[Runwalkrideswim]

Had anyone had their Square a/c’s ‘held’ by Square? They are refusing to release my money until I’ve uploaded certain documents. I hold none of these documents so cannot get them to release my money! Anyone else experience similar?

[Emma_]

Hi @Runwalkrideswim, sorry to hear that you are having an issue with your account. The best course of action is to contact our Customer Success team and let them know what document you can't provide. You can call on 0800 - 098 8008, 9AM- 5PM, Mon-Fri or you can send us an email here https://squ.re/2Q3nJBG.