"Balance -> Transfer Report" viewable by all permission levels?!

It seems that since a recent app update, our "Balance -> Transfer Report" page is now plainly visible to all staff, even though permissions are turned off for this. All staff can now go through all of our bank transfers and also have to option to initiate an immediate transfer to our bank account at a cost.
 
Am I missing something? I've called for help on this an it appears that it needs to be escalated to the engineers. I couldn't get any fix.
 
I have 2 levels of permissions, Owner and Team. Team has all reporting and balance permissions turned off. It seems as though there would normally be a requirement to enter a passcode to see the pages in these areas, but the default page for the "Balance" area is the "Transfer Reporting" page, and this opens up to view. The other areas like "Loans" are still passcode protected. Looks like a horrible, horrible, confidential-information-sharing bug to me. Extremely angry about it, but I'm suspending that until I can confirm that it is not my error.
 
This is extremely concerning and I expect square engineers to fix this immediately. It is important that we be able to protect our business information. If square cannot keep our information confidential, we we will be unable to continue using square’s services.
 
1,075 Views
Message 1 of 6
Report
5 REPLIES 5
Alumni

Sorry to see trouble has brought you to the Seller Community! 

 

This definitely doesn't sound right, @Everyday - you took the right step by getting in touch directly.

 

Have you heard back from the team yet?

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,016 Views
Message 2 of 6
Report

After 8 days the app has been updated and the issue is finally resolved. Terrible bug that made our private information available to all staff. Not happy.

997 Views
Message 3 of 6
Report

Geez Louise! I thought I was crazy. I am currently pulling my hair out for the EXACT same problem. Balance is turned off and still restricted team member passcodes are allowed to see balance, transfer in and out of bank account, nose around in card activity etc. This is a MAJOR issue that needs to be resolved ASAP. I will be contacting customer support. I’ll respond with updates if any.

1,006 Views
Message 4 of 6
Report

Same EXACT problem. Any resolution?

1,005 Views
Message 5 of 6
Report

I have had to follow up every day and have not yet had a resolution or adequate response.

1,000 Views
Message 6 of 6
Report