payment not approved. Invalid location

[ICBFS]

When customer paid，square declined and display ：payment not approved invalid location.

[Seamus]

Hey @ICBFS,

Thanks for getting in touch and sorry to hear you're having trouble with a payment. While we're not able to look into private account details to troubleshoot further on our community forum, our support team can help you further!

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Click on any topic, then "I don't see my issue"

4. Click "Message us" or "Email us"

Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.